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If you are going to LOAD cargo with us, please keep to the following procedure:
  • 1st.- Contact our export Commercial Manager for your destination. He will inform you and will open a file for your shipment (if needed).
  • 3rd.- Send your loading documents to our export Documentation department, with your LOADING NOTE.
  • 4th.- Once container has been loaded on board you can collect your Bill of Lading in our offices, with settlement of your account.

If your cargo requires any special treatment, please warn our manager. If your cargo were Hazardous Cargo, IMO, please warn our manager since the first moment, and you must not forget that this cargo can only be taken into the Port and loaded with a previous Administrative Authorization. Send us urgently your Hazardous Cargo Declaration, and also your Stowage Certificate, with your other mandatory documents.
 

If you are going to RECEIVE cargo with us, please keep to the following procedure:

SEND US YOUR DOCUMENTATION as soon as possible:
Send us as soon as possible your clearance documents to our Import Department.

This means:
If your cargo has European Community Status (“C”), except for certain cases, you must provide us with the following documents:

  • One Original Bill of Lading (B/L) duly endorsed.
  • The original T2L document.
  • Your DELIVERY INSTRUCTIONS.
  • Settlement of your expenses.

If your cargo has no E. U. Status, except for certain cases, you must provide us with the following documents:

  • One Original Bill of Lading (B/L) duly endorsed.
  • Your Customs Clearance Document, or your relevant documents for us to Clear the cargo for you.
  • Your DELIVERY INSTRUCTIONS.
  • Settlement of your expenses.

If your cargo is been transhipped with us, except for certain cases, you must also provide us with the following documents:

  • One Original Bill of Lading (B/L) duly endorsed.
  • The Original T2L document, or your statement about cargo’s E.U. status, if any.
  • Your DELIVERY INSTRUCTIONS.
  • Settlement of your expenses.

In all cases, you must not forget that neither the Port nor the Containers are places where to store cargo in a regular basis, and therefore storages of your containers/cargo will produce daily increasing costs for you, due to container demurrages and to port warehousing.